The Human Resource Department at the University of Zambia (UNZA) plays a pivotal role in managing the institution’s most valuable asset—its people. Tasked with recruitment, staff development, performance management, and employee welfare, the department ensures that the university attracts and retains qualified academic and non-academic personnel. It supports strategic planning through effective workforce management and promotes professional growth through training and capacity-building initiatives. The department also oversees staff relations, remuneration, and compliance with employment policies, contributing to a productive and supportive working environment that aligns with UNZA’s mission of academic excellence and innovation.